5 questions to ask when searching for a network partner

Connectivity has become a business essential in today’s world and who you choose as a network partner can play a role in your success. However, with so many different network partners to choose from, it can be a challenge to find one that will meet your expectations and ensure that your business can run smoothly.

If you’re looking to work with a network partner, whether you’re installing a new system and looking to refresh an existing network for improved connections, these five questions can help you find the right one.  

1. What network setups do you support?

A network that works for one business isn’t necessarily ideal for another. You want to choose a network partner that understands this and adapts it to suit each client. A partner that has experience working across a range of different setups is better placed to help you create one that will work for your business needs and goals. 

2. Do you work with particular hardware brands? 

You want a network partner that works with a number of different brands, offering you an extensive range to choose from. You also want to ensure that the products that will be used throughout your network are of a high quality and are reliable. 

3. What steps do you take to improve security?

For any business that operates online in some capacity, security should be a major concern. Cybercrime is growing and businesses of all sizes are being affected. Your steps to improve security should start at a network level, giving you a foundation to build on. Asking about security highlights its propriety to you and gives providers a chance to show their expertise. 

4. Do you offer ongoing support?

Whether you encounter issues following setup or you need a partner that can help you scale further down the line, having ongoing support can be invaluable. Reliable partners that you want to work with will offer a support service that provides you with the assurance you need before you place an order. 

5. What’s your commitment to service delivery?

The service and customer experience are important to how easy your network installation is. Get potential partners to clearly set out what they’re commitments are to you, such as deadlines or after support, giving you certainty in how the project will move forward and statements to fall back to if needed.